Privacy Policy
How Ekoo Originals safeguards high-net-worth client identity, transaction records, and bespoke specifications.
1. High-Net-Worth Client Confidentiality
Ekoo Originals operates under strict non-disclosure guidelines for royal patrons, celebrities, and private collectors. We never share, sell, or publicize your purchasing history, custom engraving details, or delivery address without explicit written authorization.
2. Payment Security & Encryption
All electronic payment transactions (Razorpay, Credit Cards, Bank Wire Transfers) are processed via 256-bit SSL encrypted financial gateways. Ekoo Originals does not store or access your credit card PINs or full banking security credentials.
3. Information Collected & Use
We collect only essential details required for hallmarking compliance, tax invoicing, and insured courier dispatch (Name, Shipping Address, Phone Number, Email Address, and Tax ID/PAN for high-value gold purchases as required under Indian Anti-Money Laundering Laws).
4. Data Deletion & Privacy Enquiries
You may request complete purging of your personal records from our marketing servers at any time by contacting our Chief Privacy Officer at privacy@ekoo.com.
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